These Terms of Service govern your use of the Duopudun website and related business communications and services. By using this website, you agree to these Terms.
1. Website Information
Product descriptions, images, specifications, performance data, certifications, availability, and other website content are provided for general information and may be updated without prior notice.
2. No Binding Offer
Website content does not constitute a binding sales offer. Final specifications, quantities, prices, payment terms, delivery schedules, Incoterms, warranties, certifications, and other commercial conditions are subject to a written quotation, proforma invoice, sales contract, purchase order acceptance, or other written confirmation.
3. Quotations and Orders
Quotations are valid only for the stated period and may depend on exchange rates, raw-material costs, freight, duties, taxes, destination requirements, and product availability. An order becomes binding only when accepted in writing under the applicable commercial documents.
4. Product Specifications and Configuration
Energy storage products may vary by destination market, grid standard, voltage, frequency, battery configuration, inverter configuration, communication protocol, certification requirement, installation environment, and customer specification. Customers must review and approve final order specifications.
5. Customer Responsibilities
- Provide accurate project, electrical, environmental, and delivery information.
- Ensure installation and operation by qualified personnel.
- Comply with local laws, grid rules, permits, safety requirements, and technical standards.
- Use products within specified operating conditions and approved applications.
6. Intellectual Property
Website content, trademarks, product images, drawings, technical documents, software, and designs are owned by or licensed to Duopudun and may not be copied, reproduced, modified, or commercially used without authorization.
7. Third-Party Products and Services
Where third-party components, logistics providers, payment providers, installers, or services are involved, separate third-party terms may apply.
8. Disclaimer
To the extent permitted by law, the website is provided on an “as available” basis. We do not guarantee that all website information is error-free, complete, or continuously available.
9. Limitation of Liability
To the extent permitted by applicable law, Duopudun is not liable for indirect, incidental, special, or consequential losses arising from website use, improper installation, unauthorized modification, misuse, operation outside specifications, or failure to follow safety instructions.
10. Governing Commercial Documents
If these website Terms conflict with a signed contract, accepted quotation, proforma invoice, purchase order, warranty agreement, or project agreement, the specific written commercial agreement prevails for that transaction.
11. Changes to These Terms
We may update these Terms from time to time. The revised Terms will be posted on this page.